KC Not Connected Error

KC Not Connected Error

Hi,
My device configuration is mentioned bellow. I have installed WASP3D Xpress on my device. But unable to use it. It shows an error message that KC not connected. Please advice me to solve this issue step by step. Thank you.

Device Specification

Device Name DESKTOP-KGT7QSO
Processor Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz   2.90 GHz
Installed RAM 8.00 GB
Storage 932 GB HDD WDC WD10EZEX-08WN4A0, 466 GB SSD CT500BX500SSD1
Graphics Card NVIDIA GeForce GTX 1050 Ti (4 GB)
Device ID BF5C8D07-3282-49C6-92B5-85D55C4136EC
Product ID 00330-80000-00000-AA543
System Type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display